Terms and Conditions
Welcome to First Choice Trips (FCTRIPS). These Terms and Conditions (“Terms”) govern your access to and use of our website, fctrips.com (“Website”), and the services we offer. By using our website or availing our services, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Website.
For any queries, feel free to contact us at connect@fctrips.com.
1. Definitions
- “Company” / “We” / “Us” / “Our” refers to First Choice Trips (FCTRIPS), a travel agency operating in India.
- “Customer” / “You” / “Your” refers to the individual or group booking travel services through our Website.
- “Services” refers to tour packages, travel booking, itineraries, and related travel services provided by FCTRIPS.
2. Booking and Confirmation
- All bookings must be made via our website or through authorized representatives.
- A booking is considered confirmed only upon receipt of the booking amount and written confirmation from our team.
- Customers must provide accurate personal information at the time of booking.
3. Payments and Pricing
- Prices mentioned are per person and may vary depending on group size, travel dates, or inclusions.
- Full or partial payment (as applicable) must be made in accordance with the payment terms mentioned at the time of booking.
- All payments must be made in Indian Rupees (INR) unless otherwise specified.
- Prices are subject to change without prior notice due to fluctuations in currency, tax changes, or third-party rate adjustments.
4. Cancellations and Refunds
Please refer to our Cancellation and Refund Policy for detailed information on:
- Cancellation charges based on timing
- Non-refundable initial booking amount
- Refunds in case of unforeseen events or force majeure
5. Travel Documents and Requirements
- It is the responsibility of the customer to ensure all travel documents (valid ID, passport, visa, permits) are in order before the trip.
- We are not liable for any issues arising from denied boarding, visa rejection, or invalid documentation.
6. Health and Safety
- Travelers are responsible for ensuring they are medically fit to travel.
- You must comply with health advisories, safety protocols, and local regulations during the trip.
- We may deny service if a traveler poses a risk to the safety of others.
7. Travel Insurance
- We strongly recommend that all travelers purchase travel insurance (including health, baggage, and cancellation coverage) before commencing the trip.
- FCTRIPS is not liable for loss of baggage, accidents, medical issues, or delays during travel.
8. Itinerary and Inclusions
- Itineraries may be subject to change due to weather, government regulations, or other unavoidable circumstances.
- Inclusions and exclusions will be clearly mentioned in each tour/package. Any optional or additional services will be charged separately.
- No refunds will be given for unused services.
9. Intellectual Property
- All content on the Website including text, graphics, logos, images, videos, and software is the intellectual property of FCTRIPS or its partners.
- You may not reproduce, modify, distribute, or use any content from the Website without prior written permission.
10. User Conduct
By using our Website or services, you agree to:
- Provide accurate and current information
- Not engage in unlawful, fraudulent, or harmful activities
- Respect the rights of other travelers and service providers
FCTRIPS reserves the right to refuse service to anyone violating these Terms.
11. Limitation of Liability
FCTRIPS shall not be liable for:
- Delays or service failures due to natural disasters, weather, or force majeure
- Loss, theft, or damage to personal belongings during the trip
- Any indirect, incidental, or consequential damages resulting from your use of the Website or services.
Our liability is limited to the amount paid by the customer for the specific service booked.
12. Changes to the Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting on the Website. Continued use of our Website and services constitutes acceptance of the revised Terms.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in New Delhi.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact:
- Email: connect@fctrips.com
- Website: fctrips.com